Returns & Exchanges

Subtitle

We gladly accept most returns, exchanges, and cancellations

• Contact us at briskwooddesign@gmail.com within: 14 days of delivery 

• Ship items back within: 30 days of delivery

• Request a cancellation within: 24 hours of purchase
  
  

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders

• Perishable products (like food or flowers)

• Digital downloads

• Intimate items (for health/hygiene reasons)
  
  

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact us at briskwooddesign@gmail.com if you have any problems with your order.